Shipping policy

At Swag+Chic, we strive to provide a seamless and efficient shipping experience for our customers. Please read our shipping policy carefully to understand the terms and conditions regarding the shipment of your orders.

  1. Processing Time:

    • All orders are processed within 7 business days (excluding weekends and holidays) upon receiving the order confirmation.
    • Processing time may vary based on product availability, order volume, and any customization requests.

  2. Shipping Methods and Delivery:

    • We offer standard shipping options for domestic and international orders.
    • The estimated delivery timeframes will depend on the shipping destination and the chosen shipping method during checkout.
    • Please note that delivery times are estimated and not guaranteed. Unexpected delays caused by weather conditions, customs clearance, or other factors beyond our control may occur.

  3. Shipping Costs:

    • Shipping costs will be calculated based on the shipping method selected and the destination address during checkout.
    • Any applicable taxes, duties, or customs fees imposed by the destination country are the responsibility of the customer and may be collected upon delivery.

  4. Order Tracking:

    • Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package.
    • You can also track your order by visiting the "Order Tracking" section on our website and entering your order details.

  5. Shipping Restrictions:

    • We currently offer shipping to most countries worldwide. However, there may be certain destinations where shipping is not available due to legal restrictions or shipping carrier limitations. In such cases, we will notify you promptly and process a refund for your order.

  6. Address Accuracy:

    • It is essential to provide accurate and complete shipping information, including the recipient's name, shipping address, and contact details. We will not be responsible for delays or non-delivery caused by incorrect or incomplete address information provided by the customer.

  7. Order Tracking:

    • Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package.
    • You can also track your order by visiting the "Order Tracking" section on our website and entering your order details.

  8. Lost or Damaged Packages:

    • While we strive to ensure the safe delivery of your order, we cannot be held liable for lost or damaged packages that occur during transit. If you encounter any issues with the delivery of your package, please contact the shipping carrier directly using the provided tracking information.

If you have any further questions or concerns regarding our shipping policy, please feel free to reach out to our customer support team. We are here to assist you and provide you with the best possible shopping experience.